Customer Service - Claims Recovery (6 Months Contract) #TNKC

RECRUIT EXPRESS PTE LTD

Singapore, Singapore
Contact and engage policyholders
Submit claims to third parties
Handle inbound and outbound calls
The role involves contacting and engaging policyholders to support the claims recovery process

Job Summary

  • The role involves contacting and engaging policyholders to support the claims recovery process.
  • Candidates must persuade and guide policyholders to complete required claim actions while following standard operating procedures.
  • The position requires maintaining compliance with regulatory and company risk policies while achieving specific recovery targets.

Matching Summary

Match Score: 80

The role involves contacting and engaging policyholders to support the claims recovery process.

Skills & Requirements

Must-have

  • Contact and engage policyholders
  • Submit claims to third parties
  • Handle inbound and outbound calls
  • Follow SOPs for call activities
  • Achieve claims recovery targets

Nice-to-have

  • Identify potential risks or issues
  • Stay aware of regulatory updates
  • Perform ad-hoc duties and projects

Key Requirements

  • Resume submission via email required
  • Shortlisted candidates only contacted

Work Rights

Not specified

Tailored Resume

Cover Letter