Contact Centre Specialist (Insurance)

ARF (ASIA PACIFIC) PTE. LTD.

Singapore
Respond promptly to client enquiries
Coordinate with insurers for quotations
Manage insurance renewal processes
The role involves delivering exceptional customer service and insurance support to clients across the Asia Pacific region

Job Summary

  • The role involves delivering exceptional customer service and insurance support to clients across the Asia Pacific region.
  • Employees will coordinate with multiple insurers to obtain competitive quotations tailored to client preferences and budgets.
  • The position requires proactive follow-up on policy renewals to ensure continuous coverage and seamless client experiences.

Matching Summary

Match Score: 85

The role involves delivering exceptional customer service and insurance support to clients across the Asia Pacific region.

Skills & Requirements

Must-have

  • Respond promptly to client enquiries
  • Coordinate with insurers for quotations
  • Manage insurance renewal processes

Nice-to-have

  • Customer-focused individual
  • Build relationships with stakeholders
  • Contribute to business growth initiatives

Key Requirements

  • Experience in insurance or contact centre environment preferred
  • Strong communication and coordination skills required

Work Rights

Not specified

Tailored Resume

Cover Letter