Healthcare Customer Service Representative (quezon City Walk In)
Cloudmed
Quezon City, Philippines
On-site
Provide excellent customer service
Educate patients on billing and payments
Resolve patient disputes
Cloudmed is hiring a Healthcare Customer Service Representative for its Quezon City location. The role involves providing customer service support related to healthcare billing, insurance verification, and patient coordination, with specific requirements for education and BPO experience
Job Summary
You will be responsible for providing expertise and excellent customer service support that meet the needs of our patients by educating them on balance billing, payment processing, available payment arrangement, dispute resolution, collecting accurate insurance information, verifying benefits and eligibility, appointment setting, treatments and follow ups, patient support, also, coordination with the doctor’s office to secure authorization, among others.
Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
We also offer a culture of excellence that drives customer success and improves patient care.
Matching Summary
Match Score: 80
Cloudmed is hiring a Healthcare Customer Service Representative for its Quezon City location. The role involves providing customer service support related to healthcare billing, insurance verification, and patient coordination, with specific requirements for education and BPO experience.