Base: $22.50 - $28.33 cad; bonus/equity: not speci...
Process financial transactions accurately
Understand and determine customer needs
Resolve customer concerns using standard procedures
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions
Job Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, and respond and resolve customer concerns.
TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a total rewards package reflecting investments in colleague well-being.
Matching Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
Salary
Base: $22.50 - $28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Process financial transactions accurately
Understand and determine customer needs
Resolve customer concerns using standard procedures
Promote banking solutions and services
Deliver quality customer experiences
Nice-to-have
Think like a customer
Act like an Owner
Innovate with purpose
Execute with Speed and Impact
Build a positive, diverse and equitable work environment
Key Requirements
High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset
Strong administration, organizational, planning and time management skills
Hands on knowledge of using MS Office
Exercise initiative and be accurate and detail oriented
Dynamic communicator with established customer experience skills