Customer Relations Specialist

AMES Nissan

Waterford, US
Not specified (assumed in-office based on dealership context)
Excellent time management skills
Available on saturday
Leading cr process management
The Customer Relations Specialist position at AMES Nissan seeks an experienced customer service professional to enhance customer satisfaction and team performance within the automotive retail sector. The role involves leading customer relations processes, coaching team members, and following up with customers about their experiences

Job Summary

  • The role involves leading customer relations process management by observing, installing, and training approved processes at assigned stores.
  • Candidates will call sales customers to follow up on their experience and satisfaction with their vehicle while coaching team members on communication skills.
  • This position is part of the Lithia Motors family, the fourth largest auto dealership group in the country.

Matching Summary

Match Score: 75

The Customer Relations Specialist position at AMES Nissan seeks an experienced customer service professional to enhance customer satisfaction and team performance within the automotive retail sector. The role involves leading customer relations processes, coaching team members, and following up with customers about their experiences.

Skills & Requirements

Must-have

  • Excellent time management skills
  • Available on Saturday
  • Leading CR process management

Nice-to-have

  • Drive to perform and excel
  • Positive team environment
  • Honest simpler buying experience

Key Requirements

  • Saturday availability required

Work Rights

Not specified

Tailored Resume

Cover Letter