Learning & Development Cum Quality Manager - Amanoi

Amanresorts International Pte. Ltd

Amanoi, Vietnam
On-site
Design and implement training programs
Monitor and improve quality standards
Guest satisfaction reporting
This dual role position combines strategic planning and execution of training programs with the responsibility for monitoring and improving quality standards across departments

Job Summary

  • This dual role position combines strategic planning and execution of training programs with the responsibility for monitoring and improving quality standards across departments.
  • Implement and manage quality assurance processes to meet customer needs, align with Aman brand promises.
  • At Aman Group, we believe that our colleagues are at the core of our success.

Matching Summary

This dual role position combines strategic planning and execution of training programs with the responsibility for monitoring and improving quality standards across departments.

Skills & Requirements

Must-have

  • design and implement training programs
  • monitor and improve quality standards
  • guest satisfaction reporting
  • Total Quality Management principles

Nice-to-have

  • dynamic and detail-oriented
  • positive, engaging, and energetic personality
  • warm and personalised hospitality

Key Requirements

  • Bachelor’s degree in hospitality management
  • 2 to 3 years of related experience
  • Knowledgeable about Six Sigma process

Work Rights

Not specified

Tailored Resume

Cover Letter