Customer Care Specialist French Market - Barcelona

TheFork

Barcelona, Spain
Competitive fixed salary; bonus available; not spe...
Hybrid (2 days home office, flexible working environment)
Native level french language skills
Fluent english communication skills
Experience in customer support environment
TheFork is seeking a Customer Care Specialist for the French market, based in Barcelona. The ideal candidate should be fluent in French and English, possess excellent communication skills, and have experience in customer support, along with knowledge of CRM tools

Job Summary

  • The role involves answering incoming requests via phone, email, and chat while assisting customers with the electronic reservation book, website, or app.
  • Candidates must be based in Barcelona and possess native-level French and fluent English to serve a diverse international community.
  • The company offers a permanent contract, flexible working environment including remote options, and comprehensive benefits like health insurance and lunch vouchers.

Matching Summary

Match Score: 85

TheFork is seeking a Customer Care Specialist for the French market, based in Barcelona. The ideal candidate should be fluent in French and English, possess excellent communication skills, and have experience in customer support, along with knowledge of CRM tools.

Salary

Competitive fixed salary; Bonus available; Not specified

Skills & Requirements

Must-have

  • Native level French language skills
  • Fluent English communication skills
  • Experience in customer support environment

Nice-to-have

  • Knowledge of CRM tools
  • Open minded with high communication skills
  • Passion for food and technology

Key Requirements

  • Based in Barcelona location requirement
  • Native French and fluent English proficiency
  • Prior experience in customer support

Work Rights

Not specified

Tailored Resume

Cover Letter