Customer Service Representative

Pet Nation Lodge

Loveland, OH, United States
$14.00ph doe; tips; pyrt-time health, mental healt...
On-site
Handling phones and customers
Managing check-ins and check-outs
Responding to complaints
Pet Nation Lodge is seeking a Customer Service Representative who is passionate about both pets and people. The role involves creating a welcoming environment for clients and their pets while managing various customer service tasks in a fast-paced setting

Job Summary

  • Welcome pet parents and their furry VIPs like they just walked into a 5-star resort.
  • Answering phones with a smile in your voice and multi-tasking like a pro.
  • Handling cash, cards, and balancing the end-of-day cash drawer like the organized rockstar you are.

Matching Summary

Match Score: 85

Pet Nation Lodge is seeking a Customer Service Representative who is passionate about both pets and people. The role involves creating a welcoming environment for clients and their pets while managing various customer service tasks in a fast-paced setting.

Salary

$14.00/hour DOE; tips; Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • managing check-ins and check-outs
  • responding to complaints
  • keeping the lobby clean

Nice-to-have

  • fluent in human and hound
  • people-person and pet-person
  • cool under pressure

Key Requirements

  • High school diploma or equivalent
  • 1+ year of customer service experience preferred
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter