The Field Engineer performs activities associated with installing, diagnosing, maintaining and servicing computer-related products including desktop/laptop computers, printers, and peripherals
Job Summary
The Field Engineer performs activities associated with installing, diagnosing, maintaining and servicing computer-related products including desktop/laptop computers, printers, and peripherals.
Provide both remote and on-site Level 2 and Level 3 support to all End Users for Incidents and Service Requests that cannot be resolved or fulfilled by the Service Desk.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
Matching Summary
The Field Engineer performs activities associated with installing, diagnosing, maintaining and servicing computer-related products including desktop/laptop computers, printers, and peripherals.
Skills & Requirements
Must-have
Level 2 and Level 3 IT support
End User Productivity Equipment support
NV1 Security Clearance
Incident and Service Request management
On-site and remote technical support
Nice-to-have
Time management skills
Motivated and enthusiastic
Effective verbal and written communication
Strong customer service focus
Problem-solving and analytical mindset
Keen interest in IT career development
Key Requirements
NV1 Security Clearance
Experience delivering IT support services with KPIs