Customer Service Representative

Ccvetco

Tarzana, CA, United States
Base: $18.00 – $23.00 ph; bonus/equity: not specif...
On-site
Greet clients and pets warmly
Answer multi-line phones promptly
Schedule appointments and procedures
Ccvetco is seeking a part-time Customer Service Representative in Tarzana, CA, to provide exceptional client service and support within a veterinary setting. The ideal candidate will possess strong communication and organizational skills, with a compassionate demeanor towards pets and their owners

Job Summary

  • Greet clients and pets warmly and professionally, answer multi-line phones promptly, and schedule appointments and procedures efficiently.
  • Admit and discharge patients, prepare and explain estimates, and assist with prescription processing.
  • Process invoices and payments, balance cash drawer, and maintain knowledge of routine service fees.

Matching Summary

Match Score: 80

Ccvetco is seeking a part-time Customer Service Representative in Tarzana, CA, to provide exceptional client service and support within a veterinary setting. The ideal candidate will possess strong communication and organizational skills, with a compassionate demeanor towards pets and their owners.

Salary

Base: $18.00 – $23.00 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Greet clients and pets warmly
  • Answer multi-line phones promptly
  • Schedule appointments and procedures
  • Maintain accurate client and patient records
  • Process invoices and payments
  • Keep reception and exam areas clean

Nice-to-have

  • Friendly, professional, and compassionate demeanor
  • Ability to stay calm in fast-paced environment
  • Team-oriented attitude with positive mindset

Key Requirements

  • High school diploma or GED required
  • Customer service experience required
  • Minimum 3 years of customer service experience preferred
  • Ability to stand, walk, and sit for extended periods
  • Ability to lift up to 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter