Base: $19.00ph based on experience; bonus/equity: ...
Onsite
3-5 years customer service leadership experience
Veterinary industry experience preferred
High school diploma or equivalent
AmeriVet is seeking a Customer Service Lead for their Tarzana, CA location, responsible for managing reception duties and creating a welcoming environment for residents and visitors. The position requires strong leadership skills, customer service experience, and effective communication abilities, offering competitive compensation and benefits focused on employee growth and well-being
Job Summary
This role serves as the first point of contact, creating a warm and welcoming environment for residents, families, and visitors.
The position requires managing the reception schedule, ensuring all shifts are filled, and coordinating appointments with community services.
Employees receive competitive compensation, health insurance, 401(k) matching, and ongoing training opportunities for career growth.
Matching Summary
Match Score: 85
AmeriVet is seeking a Customer Service Lead for their Tarzana, CA location, responsible for managing reception duties and creating a welcoming environment for residents and visitors. The position requires strong leadership skills, customer service experience, and effective communication abilities, offering competitive compensation and benefits focused on employee growth and well-being.
Salary
Base: $19.00/hr based on experience; Bonus/Equity: Not specified; Benefits: Paid breaks, holidays, vacation, floating holiday, health insurance, 401(k) match
Skills & Requirements
Must-have
3-5 years customer service leadership experience
Veterinary industry experience preferred
High school diploma or equivalent
Reliable attendance and punctuality
Proficient in basic office equipment
Nice-to-have
Empathy and understanding for senior residents
Compassionate and patient demeanor
Professional and courteous attitude
Ability to create a warm welcoming environment
Key Requirements
Minimum 3-5 years experience in customer service leadership
Experience within the veterinary industry preferred