Customer Service Lead

Sharon Vet Clinic

Base: up to $22 ph; bonus/equity: not specified; b...
Full-time, monday–friday with some weekend hours
3 years customer service experience
1 year veterinary experience
Strong verbal and written communication skills
Sharon Vet Clinic is seeking a Customer Service Lead who will supervise the reception team while ensuring excellent client service. The ideal candidate should have a strong customer service background, veterinary experience, and leadership skills to enhance team performance and client relationships

Job Summary

  • This leadership role blends exceptional client service with team supervision and operational support.
  • We are committed to elevating the culture within our practice while delivering the highest standard of veterinary medicine.
  • Our goal is to ensure that every client and patient experiences warmth, empathy, and excellence at every visit.

Matching Summary

Match Score: 85

Sharon Vet Clinic is seeking a Customer Service Lead who will supervise the reception team while ensuring excellent client service. The ideal candidate should have a strong customer service background, veterinary experience, and leadership skills to enhance team performance and client relationships.

Salary

Base: up to $22 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental & Vision Insurance, 401(k) with matching options, Paid Time Off

Skills & Requirements

Must-have

  • 3 years customer service experience
  • 1 year veterinary experience
  • strong verbal and written communication skills

Nice-to-have

  • mentoring and coaching others
  • positive team-oriented work environment
  • commitment to patient care

Key Requirements

  • high school diploma required
  • degree in veterinary field preferred
  • 1-2 years leadership experience preferred

Work Rights

Not specified

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