Payments Operational Manager

Lightspeeddms

Remote
$65,000 - $85,000 usd py
Remote
Payment processing flows
Merchant onboarding workflows
Settlement and reconciliation
Own day-to-day payment operations, including transaction monitoring, exception handling, and issue escalation for in-person and card-not-present payments across the platform

Job Summary

  • Own day-to-day payment operations, including transaction monitoring, exception handling, and issue escalation for in-person and card-not-present payments across the platform.
  • Develop, document, and continuously improve standard operating procedures (SOPs), SLAs, and playbooks that support scalable, high-quality payments operations.
  • Collaborate with Risk and Compliance to maintain controls for fraud monitoring, disputes, and regulatory requirements (PCI-DSS, KYC/KYB, AML).

Matching Summary

Own day-to-day payment operations, including transaction monitoring, exception handling, and issue escalation for in-person and card-not-present payments across the platform.

Salary

$65,000 - $85,000 USD

Skills & Requirements

Must-have

  • Payment processing flows
  • Merchant onboarding workflows
  • Settlement and reconciliation
  • Operational health monitoring
  • Fraud monitoring controls

Nice-to-have

  • Dealer-centric industries experience
  • SaaS platforms background
  • Embedded payments experience

Key Requirements

  • 4+ years of experience in payments operations
  • Bachelor’s degree in business, finance, operations
  • Familiarity with PCI-DSS, KYC/KYB, AML

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter