Gerente Custome Experience/ Sales Tranformation | Manager 2

PwC PricewaterhouseCoopers GmbH

Customer-centric solutions
Customer journey mapping
Motivate and develop others
At PwC, our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives

Job Summary

  • At PwC, our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives.
  • You will analyse customer touchpoints, design customer journey maps, and offer guidance and support to help clients create seamless and personalised experiences that drive customer satisfaction, loyalty, and advocacy.
  • With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm.

Matching Summary

At PwC, our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives.

Skills & Requirements

Must-have

  • Customer-centric solutions
  • Customer journey mapping
  • Motivate and develop others
  • Identify business opportunities
  • Lead with integrity and authenticity
  • Embrace technology and innovation

Nice-to-have

  • Enhance leadership style
  • Leverage team strengths
  • Manage performance
  • Articulate purpose and values

Key Requirements

  • Ownership of projects
  • Partner with team leadership
  • Develop skills outside comfort zone
  • Mentor others
  • Address conflicts and issues
  • Uphold professional standards

Work Rights

Not specified

Tailored Resume

Cover Letter