This role will provide dedicated tier-2 support for Autodesk AEC cloud solutions, working with the Diagnostics team to triage customer technical issues and develop automations for self-help and self-heal
Job Summary
This role will provide dedicated tier-2 support for Autodesk AEC cloud solutions, working with the Diagnostics team to triage customer technical issues and develop automations for self-help and self-heal.
Responsibilities include acting as a dedicated support expert, customer liaison with engineering, researching defects, and enhancing process efficiency through automation development.
Autodesk offers a competitive compensation package including base salary, potential annual cash bonuses, stock grants, and a comprehensive benefits package.
Matching Summary
This role will provide dedicated tier-2 support for Autodesk AEC cloud solutions, working with the Diagnostics team to triage customer technical issues and develop automations for self-help and self-heal.