Senior Customer Relations Manager - Strategic Access Support Team - Remote

Vanderbilt University Medical Center Cool Springs

Nashville, Tennessee, United States
Not specified; not specified; comprehensive benefi...
Patient access experience in healthcare
Cross-functional relationship management
Workflow optimization and analysis
The Senior Customer Relations Manager serves as a strategic partner focused on identifying and resolving issues impacting patient access and experience

Job Summary

  • The Senior Customer Relations Manager serves as a strategic partner focused on identifying and resolving issues impacting patient access and experience.
  • This role requires advanced expertise in project communications, issues management, and planning to lead complex initiatives across multiple functions.
  • Vanderbilt University Medical Center offers a comprehensive benefits package and a culture committed to advancing health through preeminent programs in care, education, and research.

Matching Summary

The Senior Customer Relations Manager serves as a strategic partner focused on identifying and resolving issues impacting patient access and experience.

Salary

Not specified; Not specified; Comprehensive benefits package including health, disability, retirement, and wellness offerings

Skills & Requirements

Must-have

  • Patient access experience in healthcare
  • Cross-functional relationship management
  • Workflow optimization and analysis
  • Advanced project communication skills
  • Complex problem solving capabilities

Nice-to-have

  • EPIC Cadence hands-on experience
  • Master's degree in Business or Healthcare
  • Consultative partnership approach
  • Data-driven decision making mindset
  • Ability to thrive in diverse teams

Key Requirements

  • Bachelor's degree required
  • 5 years relevant work experience
  • MBA or MHA strongly preferred

Work Rights

Not specified

Tailored Resume

Cover Letter