Dealer Concierge Specialist

Herman Miller Inc

Not specified; not specified; not specified
5 years related professional experience
Bachelor's degree in business or marketing
Strong interaction and conflict resolution skills
The role serves as a trusted dealer advisor providing critical expertise to help distribution partners navigate daily general inquiries and business processes

Job Summary

  • The role serves as a trusted dealer advisor providing critical expertise to help distribution partners navigate daily general inquiries and business processes.
  • Employees are expected to exhibit a premium brand experience through creative problem solving, issue resolution, and maintaining accurate records of communications.
  • The position requires agility to work across internal departments to solve challenges and improve efficiency while mentoring new and existing team members.

Matching Summary

The role serves as a trusted dealer advisor providing critical expertise to help distribution partners navigate daily general inquiries and business processes.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 5 years related professional experience
  • Bachelor's Degree in Business or Marketing
  • Strong interaction and conflict resolution skills
  • Ability to train and mentor team members
  • Proficient leveraging technology platforms

Nice-to-have

  • MillerKnoll brand experience preferred
  • Familiarity with Salesforce platform
  • Experience with 3D CAD software like AutoCAD
  • Proactive solution-oriented mindset
  • Comfortable working independently and collaboratively

Key Requirements

  • Minimum 5 years of related professional experience
  • Bachelor's Degree in Business, Marketing or related discipline
  • Demonstrated ability to lead continuous improvement teams

Work Rights

Not specified

Tailored Resume

Cover Letter