The Customer Accounts Specialist position is a one-year contract role focused on managing customer transactions within the CRM team, including order entry, documentation, and complaint handling. Candidates should have a minimum of 3 years of relevant experience, and the role emphasizes customer satisfaction and process improvement
Job Summary
The primary purpose of this role is to manage transactional activities for the CRM team including order entry, invoicing, and complaint handling.
Candidates must possess a minimum of 3 years of experience in a similar customer service or supply chain role with strong SAP knowledge.
The position involves driving process improvements, standardizing CS operations, and developing effective customer satisfaction programs.
Matching Summary
Match Score: 75
The Customer Accounts Specialist position is a one-year contract role focused on managing customer transactions within the CRM team, including order entry, documentation, and complaint handling. Candidates should have a minimum of 3 years of relevant experience, and the role emphasizes customer satisfaction and process improvement.