Express Service Writer

Suburban CDJR of Troy

Troy, MI, United States
Automotive service writing experience
Customer trust building
Repair order management
As an Express Writer, you'll take charge of the customer experience from start to finish—managing repair orders, setting accurate expectations, and serving as the critical link between the customer and the technician

Job Summary

  • As an Express Writer, you'll take charge of the customer experience from start to finish—managing repair orders, setting accurate expectations, and serving as the critical link between the customer and the technician.
  • You'll greet every guest with professionalism and warmth, listen actively to identify their service needs, and clearly communicate recommendations and solutions.
  • Join a respected dealership in the Chrysler-Dodge-Jeep-Ram network with ongoing training, career development, and advancement opportunities, plus a competitive pay and benefits package.

Matching Summary

As an Express Writer, you'll take charge of the customer experience from start to finish—managing repair orders, setting accurate expectations, and serving as the critical link between the customer and the technician.

Skills & Requirements

Must-have

  • Automotive service writing experience
  • Customer trust building
  • Repair order management
  • Technician communication
  • Professionalism and warmth

Nice-to-have

  • Customer-first mindset
  • Passion for automotive industry
  • Team player in fast-paced environment

Key Requirements

  • Proven track record in service writing
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter