Customer Service Representative Ii

Department of Corrections

Unknown, Oklahoma, United States
Base: $28,983.84; bonus/equity: not specified; ben...
Fully remote
One year sales or public contact experience
One additional year customer service experience
Operate telephone and communications equipment
The Department of Corrections is seeking a Customer Service Representative II, responsible for providing information and assistance to both internal and external customers. The role requires experience in customer service and public contact work, with a focus on effective communication and clerical skills

Job Summary

  • Positions are responsible for establishing contact with internal and external customers to provide requested information or assistance.
  • The role includes supervising employees, training staff, and developing policies and procedures for daily activities.
  • Applicants must have one year of experience in sales, public contact, or clerical work plus one additional year in customer service.

Matching Summary

Match Score: 75

The Department of Corrections is seeking a Customer Service Representative II, responsible for providing information and assistance to both internal and external customers. The role requires experience in customer service and public contact work, with a focus on effective communication and clerical skills.

Salary

Base: $28,983.84; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • one year sales or public contact experience
  • one additional year customer service experience
  • operate telephone and communications equipment
  • process applications for licenses or permits
  • maintain inventory and records

Nice-to-have

  • ability to train lower-level staff
  • experience with advanced technological equipment
  • leadership on assigned projects or teams
  • touch typing ability
  • willingness to perform moderately heavy lifting

Key Requirements

  • One year experience in sales or public contact
  • One additional year in customer service or mail room
  • Equivalent combination of education and experience

Work Rights

Not specified

Tailored Resume

Cover Letter