Technical Account Manager

Workday

Costa Rica, Costa Rica
Customer relations
Technical acumen
Project management skills
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • The Technical Account Management (TAM) team provides a proactive and personalized support experience for customers that require a higher level of engagement.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Skills & Requirements

Must-have

  • customer relations
  • technical acumen
  • project management skills
  • SaaS solution management
  • enterprise software solution

Nice-to-have

  • sun-drenched optimism
  • courageous collaborators
  • empathy
  • shared enthusiasm

Key Requirements

  • BS or MS in a Technical Degree or equivalent technical work experience
  • 4+ years of experience in product support, customer success, account management or consulting
  • 4+ years of experience implementing or managing a complex SaaS solution
  • 7+ years of experience in product support, customer success, account management or consulting
  • 5+ years of experience implementing or managing a complex SaaS solution
  • Working experience with Human Resources, Payroll, or Financials

Work Rights

Not specified

Tailored Resume

Cover Letter