Technology Service Specialist, Avp

Deutsche Bank

Pune, India
Application support and incident management
Team management and mentoring
Experience with unix/linux and scripting
You will manage all aspects of the HRIT systems and work closely with geographically diverse support and development teams to build a market leading support organization

Job Summary

  • You will manage all aspects of the HRIT systems and work closely with geographically diverse support and development teams to build a market leading support organization.
  • The role offers best in class leave policies, gender neutral parental leaves, childcare assistance, and comprehensive insurance benefits.
  • You will drive knowledge management, continual service improvements, and coordinate across multiple support levels to ensure consistent service delivery.

Matching Summary

You will manage all aspects of the HRIT systems and work closely with geographically diverse support and development teams to build a market leading support organization.

Skills & Requirements

Must-have

  • Application support and incident management
  • Team management and mentoring
  • Experience with UNIX/Linux and scripting
  • Knowledge of databases and SQL
  • Cloud technologies and performance tools
  • Shift work covering APAC and EMEA hours

Nice-to-have

  • Strong analytical and problem-solving skills
  • Articulate and experienced communicator
  • SRE mindset and DevOps exposure
  • Collaborative and continuous learning culture

Key Requirements

  • 10+ years IT experience
  • Engineering background in Computer Science
  • ITIL Foundation Certificate
  • Bachelor's degree in Computer Science or IT-related discipline

Work Rights

Not specified

Tailored Resume

Cover Letter