Service Manager

MMIH Systems Group

Hudson, Ohio, US
Base salary on experience + skills + benefits
**
Develop business growth strategies
Oversee multiple revenue streams
Manage revenue forecasting
** MMIH Systems Group is seeking a Service Manager based in Hudson, Ohio, to lead their new service team in the HVAC sector. The ideal candidate should have extensive HVAC experience, strong leadership skills, and a customer-focused approach to exceed client expectations. **

Job Summary

  • We have an incredible opportunity to build a new Service team in the Hudson, Ohio area and we’re looking for a Service Manager to understand, and exceed, our customer expectations.
  • Develop and execute business growth strategies with sales and business development teams, and oversee multiple revenue streams including maintenance contracts, service, major projects, parts sales, and warranty services.
  • Supervise office staff and field technicians, ensuring compliance with performance standards and policies, and lead and develop the service team to enhance customer satisfaction.

Matching Summary

Match Score: 75

** MMIH Systems Group is seeking a Service Manager based in Hudson, Ohio, to lead their new service team in the HVAC sector. The ideal candidate should have extensive HVAC experience, strong leadership skills, and a customer-focused approach to exceed client expectations. **

Salary

base salary on experience and skills plus benefits

Skills & Requirements

Must-have

  • Develop business growth strategies
  • Oversee multiple revenue streams
  • Manage revenue forecasting
  • Supervise office staff and technicians
  • Develop technical training and safety programs
  • Enhance customer satisfaction
  • Review field service reports

Nice-to-have

  • Strategic thinker with operational execution expertise
  • Drive immediate and long-term business impact
  • Knowledge of HMI, M2M, and proprietary software

Key Requirements

  • 10+ years of relevant work experience
  • HVAC knowledge with hands-on industry experience
  • High school diploma or GED
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter