Service Supervisor

KONE

Grand Rapids, MI, US
Base: $99,100 – $131,145; bonus: 15% target incent...
Not specified (likely onsite based on the nature of the role)
2+ years maintenance expertise
Supervisory experience required
Union represented workforce management
KONE is seeking a Service Supervisor in Grand Rapids, MI, to oversee local service operations, focusing on safety, team performance, and customer satisfaction. The ideal candidate should possess supervisory experience within maintenance, preferably with a union workforce, and a passion for learning and innovation

Job Summary

  • The mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.
  • Candidates must have 2+ years of relevant maintenance expertise as well as supervisory experience ideally leading a union represented workforce.
  • Benefits include a competitive salary, flexible work schedule, matching 401K, and comprehensive health and wellness plans for the entire family.

Matching Summary

Match Score: 85

KONE is seeking a Service Supervisor in Grand Rapids, MI, to oversee local service operations, focusing on safety, team performance, and customer satisfaction. The ideal candidate should possess supervisory experience within maintenance, preferably with a union workforce, and a passion for learning and innovation.

Salary

Base: $99,100 – $131,145; Bonus: 15% Target Incentive (50/50 company and individual goals); Benefits: Competitive salary, flexible schedule, 401K match, health plans, paid holidays

Skills & Requirements

Must-have

  • 2+ years maintenance expertise
  • Supervisory experience required
  • Union represented workforce management
  • Safety guidelines implementation
  • Schedule and performance management

Nice-to-have

  • Appetite for learning new technologies
  • Collaborative work environment
  • Diversity and inclusion mindset
  • Passion for safety and innovation
  • Customer satisfaction focus

Key Requirements

  • 2+ years maintenance expertise
  • Supervisory experience with union workforce
  • Associates degree in related field or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter