Major Incident Manager (remote)

Availity

Remote, US
Fully remote
Strong understanding of monitoring tools
Ability to utilize observability tools
Experience with aws/azure cloud services
Availity is on a mission to bring the focus back to patient care

Job Summary

  • Availity is on a mission to bring the focus back to patient care.
  • The Major Incident Manager will coordinate the response to critical IT incidents.
  • The company offers a culture of continuous learning and various employee benefits.

Matching Summary

Availity is on a mission to bring the focus back to patient care.

Skills & Requirements

Must-have

  • Strong understanding of monitoring tools
  • Ability to utilize observability tools
  • Experience with AWS/Azure cloud services
  • Technical direction for engineering teams

Nice-to-have

  • Passion for problem-solving
  • Excellent communication skills
  • Ability to manage multiple incidents

Key Requirements

  • Strong cloud and observability expertise
  • Experience with ITIL service management frameworks
  • Ability to assess complex technical situations

Work Rights

Not specified

Tailored Resume

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