IT Support Specialist

TECHNTEA PTE. LTD.

Singapore, Singapore
Not specified
Microsoft 365 administration
Google workspace management
Mobile device management (mdm)
TECHNTEA PTE. LTD. is looking for a proactive IT Support Specialist to provide technical support across a diverse portfolio of companies in Singapore. The role involves managing user accounts, troubleshooting hardware and software issues, and maintaining security compliance in a fast-paced environment

Job Summary

  • This role serves as the face of IT, providing foundational technical support to a diverse portfolio of companies within a multi-tenant environment.
  • The specialist will manage user accounts across Microsoft 365, Google Workspace, and Slack while enrolling and securing devices using MDM platforms like Intune or Jamf.
  • Candidates must be able to diagnose and resolve technical issues related to Windows and macOS operating systems to minimize downtime and support employee productivity.

Matching Summary

Match Score: 75

TECHNTEA PTE. LTD. is looking for a proactive IT Support Specialist to provide technical support across a diverse portfolio of companies in Singapore. The role involves managing user accounts, troubleshooting hardware and software issues, and maintaining security compliance in a fast-paced environment.

Skills & Requirements

Must-have

  • Microsoft 365 administration
  • Google Workspace management
  • Mobile Device Management (MDM)
  • Windows and macOS troubleshooting
  • Hardware setup and offboarding

Nice-to-have

  • Proactive and tech-savvy attitude
  • Experience in fast-paced environments
  • Strong documentation skills
  • Knowledge of Slack platform

Key Requirements

  • CompTIA A+, Google IT Support, or Diploma
  • At least 1 year of technical support experience
  • Experience with 50+ user environments
  • Basic macOS troubleshooting skills
  • SaaS admin dashboard operation experience

Work Rights

Not specified

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