Us Healthcare Customer Care International Rep

HCM Portal (UPS)

Multiple Locations
Fully remote
High english proficiency
Customer service experience
Problem-solving skills
This position provides a one-to-one customer service experience for UPS Healthcare accounts in the US for International Import and Export support

Job Summary

  • This position provides a one-to-one customer service experience for UPS Healthcare accounts in the US for International Import and Export support.
  • He/She analyzes and resolves problems, solves tracing and claim inquiries, and maintains ownership of customer situations through resolution including follow-ups and making outbound calls.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Matching Summary

This position provides a one-to-one customer service experience for UPS Healthcare accounts in the US for International Import and Export support.

Skills & Requirements

Must-have

  • High English proficiency
  • Customer service experience
  • Problem-solving skills

Nice-to-have

  • Flexible and eager to learn
  • Ability to build relationships
  • Team collaboration skills

Key Requirements

  • Excellent communication skills
  • Availability Monday to Friday
  • 44 hours per week

Work Rights

Not specified

Tailored Resume

Cover Letter