Ny Kollega Til Contact Center

Europcar Mobility Group

Copenhagen, Denmark
Experience handling complaints
High level danish and english proficiency
Strong communication skills on phone
The role involves managing inquiries from both corporate and private customers domestically and internationally

Job Summary

  • The role involves managing inquiries from both corporate and private customers domestically and internationally.
  • Candidates are expected to handle complaints professionally while providing expert advice on prices and vehicle equipment.
  • The position offers a team environment of 10 colleagues within a larger organization of 300 employees nationwide.

Matching Summary

The role involves managing inquiries from both corporate and private customers domestically and internationally.

Skills & Requirements

Must-have

  • Experience handling complaints
  • High level Danish and English proficiency
  • Strong communication skills on phone
  • Proficiency with Office software

Nice-to-have

  • Merchandial education from travel industry
  • Proactive dialogue in reservation process
  • Thrives in open office environment
  • Interest in new IT systems

Key Requirements

  • Danish and English fluency required
  • Office suite proficiency required
  • Previous customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter