Guest Services Supervisor - Club Wyndham Smoky Mountains

CLUB Wyndham Smoky Mountains

Sevierville, US
Guest satisfaction improvement
Front and back-of-house operations
Proactive problem solving
As a Guest Services Supervisor, you’ll set the bar of excellence for your team every day

Job Summary

  • As a Guest Services Supervisor, you’ll set the bar of excellence for your team every day.
  • Lead the daily operation of guest service shifts, including planning daily front- and back-of-house guest service operations.
  • We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week.

Matching Summary

As a Guest Services Supervisor, you’ll set the bar of excellence for your team every day.

Skills & Requirements

Must-have

  • Guest satisfaction improvement
  • Front and back-of-house operations
  • Proactive problem solving
  • Daily operational leadership
  • Customer service standards

Nice-to-have

  • Positive leadership style
  • Team development and coaching
  • Inclusive environment
  • Fun and celebratory culture

Key Requirements

  • 1 year of supervisory or management experience
  • 1 year of hotel, timeshare or hospitality service experience
  • Valid driver's license
  • Working knowledge of property management systems

Work Rights

Not specified

Tailored Resume

Cover Letter