Program Manager II, Data Center Incidents and Availability - Singapore

GOOGLE ASIA PACIFIC PTE. LTD.

Singapore
Not specified
Data center power and cooling infrastructure experience
Root cause analysis (rca) execution
End-to-end incident management process ownership
Google Asia Pacific Pte. Ltd. is seeking a Program Manager II for their Data Center Incidents and Availability team in Singapore. The ideal candidate will lead complex projects and collaborate closely with various stakeholders to ensure effective incident management and operational efficiency within data center operations

Job Summary

  • This role leads complex, multi-disciplinary projects to ensure data center operations teams have the necessary tools and processes for effective incident management.
  • The incumbent is responsible for owning the end-to-end incident management process, from real-time response to executing scalable root cause analysis findings.
  • Success requires close collaboration with site reliability engineers, facility managers, and global server operations to mitigate data center incidents.

Matching Summary

Match Score: 85

Google Asia Pacific Pte. Ltd. is seeking a Program Manager II for their Data Center Incidents and Availability team in Singapore. The ideal candidate will lead complex projects and collaborate closely with various stakeholders to ensure effective incident management and operational efficiency within data center operations.

Skills & Requirements

Must-have

  • Data center power and cooling infrastructure experience
  • Root Cause Analysis (RCA) execution
  • End-to-end incident management process ownership
  • Cross-functional stakeholder collaboration
  • On-call rotation participation

Nice-to-have

  • Public speaking and training delivery skills
  • Mechanical or Electrical Engineering degree
  • Mission critical operations background
  • Experience with business continuity plans

Key Requirements

  • Bachelor's degree or equivalent practical experience
  • 2 years of program or project management experience
  • Experience in Root Cause Analysis (RCA)
  • Ability to travel up to 30% of the time

Work Rights

Not specified

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