It Operations & Support Engineer (ea Products)

ATR (Airbus/Leonardo)

Bangalore, India
Hybrid
Itil operations management
Transversal support
Monitoring & observability
The role acts as a transversal anchor, managing the "Run" activities across all EA product pillars while occasionally contributing to "Change" activities to support the development team

Job Summary

  • The role acts as a transversal anchor, managing the "Run" activities across all EA product pillars while occasionally contributing to "Change" activities to support the development team.
  • Implement and maintain application monitoring dashboards (logs, metrics, traces) to proactively identify performance degradation before it impacts the business.
  • Manage user access requests and permissions across the EA ecosystem while ensuring alignment with enterprise security standards.

Matching Summary

The role acts as a transversal anchor, managing the "Run" activities across all EA product pillars while occasionally contributing to "Change" activities to support the development team.

Skills & Requirements

Must-have

  • ITIL Operations Management
  • Transversal Support
  • Monitoring & Observability
  • Platform Maintenance
  • DevOps Integration
  • Enterprise Architecture tools

Nice-to-have

  • Proactive problem solving
  • Shaping the future of aviation
  • Innovative technology-driven solutions
  • Continuous improvement mindset

Key Requirements

  • Bachelor/Master Degree in Computer Science
  • 3–5 years of experience in IT operations
  • ITIL Proficiency
  • Hands-on database experience
  • Familiarity with modern web technologies
  • Proficiency in scripting language
  • Experience with Git, Jenkins, OpenShift

Work Rights

Not specified

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