Order Management Representative

Air Products

Vilvoorde, Belgium
On-site
Order processing via email and phone
Sap data entry
Complaint registration and follow-up
Air Products is seeking an Order Management Representative for its locations in Vilvoorde, Meise, and Heusden-Zolder, Belgium. The ideal candidate will handle customer orders and complaints in a dynamic, international environment, ensuring timely and accurate processing

Job Summary

  • In this role, you play a key position within our supply chain.
  • You are responsible for processing customer orders, following up on complaints, and proactively informing customers.
  • You will work in an international environment where no two days are the same.

Matching Summary

Match Score: 85

Air Products is seeking an Order Management Representative for its locations in Vilvoorde, Meise, and Heusden-Zolder, Belgium. The ideal candidate will handle customer orders and complaints in a dynamic, international environment, ensuring timely and accurate processing.

Skills & Requirements

Must-have

  • Order processing via email and phone
  • SAP data entry
  • Complaint registration and follow-up
  • Customer communication on availability
  • Daily coordination with internal teams

Nice-to-have

  • International environment experience
  • Stress resilience
  • Customer-centric approach

Key Requirements

  • Proven experience in Order Management / Customer Service
  • Fluent communication in Dutch and French
  • Good knowledge of Microsoft Office
  • Experience with SAP is a nice-to-have

Work Rights

Not specified

Tailored Resume

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