You will provide competent advice and support to partners and customers via multiple channels in several languages
Job Summary
You will provide competent advice and support to partners and customers via multiple channels in several languages.
The role involves comprehensive order processing including offers and orders in the SAP ERP system and close collaboration with internal departments.
You will actively participate in projects, customer workshops, and internal training while ensuring data quality and maintaining order in customer areas.
Matching Summary
You will provide competent advice and support to partners and customers via multiple channels in several languages.
Skills & Requirements
Must-have
Order processing in ERP system SAP
Customer consultation in multiple languages
Coordination with production and logistics
CRM data maintenance in SAP C4C
Efficient handling of service requests
Good Microsoft Office skills
Nice-to-have
English and Italian language skills
Participation in projects and workshops
Continuous product and process knowledge development
Team meeting involvement
Key Requirements
Technical basic training
Experience in sales back office and order processing