Novartis is seeking a Time Service Delivery Expert fluent in German to work in a hybrid role based in Cairo, Egypt. The position involves providing first-level support for time services, ensuring compliance with local labor laws, and maintaining accurate employee time data
Job Summary
As a Time Service Delivery Expert, you will be a trusted first point of contact for associates, ensuring accurate, compliant, and timely time services that directly impact employee experience and payroll outcomes.
Working in a dynamic, fast‑paced environment, you will combine service excellence with strong system discipline, collaborating closely with regional partners to keep operations running smoothly and with confidence.
Deliver first‑level time service support to associates, ensuring timely and accurate resolution of queries.
Matching Summary
Match Score: 85
Novartis is seeking a Time Service Delivery Expert fluent in German to work in a hybrid role based in Cairo, Egypt. The position involves providing first-level support for time services, ensuring compliance with local labor laws, and maintaining accurate employee time data.
Skills & Requirements
Must-have
First-level time service support
Monitor and resolve service requests
Ensure compliance with local laws
Maintain accurate employee time data
Deliver scheduled time service reports
Fluent English communication skills
Nice-to-have
Collaborative mindset
Proactive approach to problem solving
System discipline
Key Requirements
Experience in customer-focused service delivery
Ability to manage employee queries accurately
Strong attention to detail
Comfort working in fast-paced, high-volume environments