Customer Service Representative, Hvac

AIG

Jeffersonville, IN, US
Hybrid
Excellent written and verbal communication skills
Proficiency with ms word, outlook, excel, and crm systems
Ability to work independently and as part of a team
This hybrid position is based in the Jeffersonville, IN office and involves working directly with HVAC dealers and customers to uphold contracts

Job Summary

  • This hybrid position is based in the Jeffersonville, IN office and involves working directly with HVAC dealers and customers to uphold contracts.
  • The role requires acting as a connector between internal staff and external clients while providing superior service and support.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.

Matching Summary

This hybrid position is based in the Jeffersonville, IN office and involves working directly with HVAC dealers and customers to uphold contracts.

Skills & Requirements

Must-have

  • Excellent written and verbal communication skills
  • Proficiency with MS Word, Outlook, Excel, and CRM systems
  • Ability to work independently and as part of a team

Nice-to-have

  • General or technical knowledge of HVAC equipment
  • Prior experience in Warranty or Insurance industry
  • Empathy, patience, adaptability, and proactivity

Key Requirements

  • Computer and software skills including MS Office and CRM systems
  • Strong organizational skills and ability to meet deadlines
  • Ability to resolve data discrepancies following standard procedures

Work Rights

Not specified

Tailored Resume

Cover Letter