Customer Service Supervisor

Border States

Maple Grove, MN, USA
Base: 64-96k annually; bonus/equity: bonuses upon ...
On-site
Customer service sales functions
Timely and accurate follow-up
Sap functions
Border States is a 100% employee-owned company, empowering employees to make decisions and receive rewards for their hard work

Job Summary

  • Border States is a 100% employee-owned company, empowering employees to make decisions and receive rewards for their hard work.
  • This role involves leading customer service operations, promoting sales, obtaining orders, and providing technical and billing support to customers.
  • The company offers a competitive benefits package including health, dental, vision, 401(k), and an Employee Stock Ownership Plan (ESOP).

Matching Summary

Border States is a 100% employee-owned company, empowering employees to make decisions and receive rewards for their hard work.

Salary

Base: 64-96K annually; Bonus/Equity: Bonuses upon achievement of goals; Benefits: Competitive benefit package

Skills & Requirements

Must-have

  • Customer service sales functions
  • Timely and accurate follow-up
  • SAP functions
  • Develop standard operating procedures
  • Lead change management

Nice-to-have

  • Employee-owned company culture
  • Proactive customer engagement
  • Continuous improvement leadership
  • Open-book management environment

Key Requirements

  • Minimum two-year business/trade degree or equivalent experience
  • 3 years prior customer service/sales experience
  • 4 years prior electrical distribution experience
  • Strong knowledge of electrical products and systems

Work Rights

Not specified

Tailored Resume

Cover Letter