The Field Service Engineer is responsible for service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts
Job Summary
The Field Service Engineer is responsible for service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts.
This position reports to the Area Service Manager and is part of the Hardware Solutions team located in Houston, TX and will be full Remote to cover the Gulf and lower Midwest area.
The annual salary range for this position is $66,000.00 - $70,000.00 and the job is also eligible for bonus/incentive pay along with comprehensive benefits including paid time off, medical/dental/vision insurance and 401(k).
Matching Summary
The Field Service Engineer is responsible for service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts.
Salary
Base: $66,000.00 - $70,000.00; Bonus/Equity: Eligible for bonus/incentive pay; Benefits: Paid time off, medical/dental/vision insurance, 401(k)
Skills & Requirements
Must-have
Electrical and mechanical testing
Customer equipment troubleshooting and repair
Travel up to 55% including flying and driving
Remote work with on-demand travel
Spare parts inventory management
Nice-to-have
Life Sciences industry experience
Med Device or Biotech industry experience
Continuous improvement culture
Root cause analysis skills
Customer communication and follow-up
Key Requirements
Bachelor’s degree in Biomedical, Mechanical or Electrical Engineering or relevant STEM degree or equivalent military training
Associate's degree with 2+ years experience troubleshooting mechanical or electronic equipment
Valid driver’s license with acceptable driving record