Customer insights into knowledge artefact development
Ai and automation for knowledge streamlining
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CommBank is seeking a Senior Product Manager to lead the Knowledge Reimagined initiative within its Financial Crime Operations team. This role focuses on enhancing knowledge management through technology and AI, requiring strong leadership and strategic vision to drive product development and governance.
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Job Summary
Define and lead the vision, strategy, and roadmap for the Knowledge Reimagined product, aligning with business and customer outcomes.
Champion knowledge as an asset, enabling improved productivity, quality, and analyst capability through innovative product solutions.
Build and lead a high-performing team, fostering collaboration, capability development, and a strong delivery culture.
Matching Summary
Match Score: 75
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CommBank is seeking a Senior Product Manager to lead the Knowledge Reimagined initiative within its Financial Crime Operations team. This role focuses on enhancing knowledge management through technology and AI, requiring strong leadership and strategic vision to drive product development and governance.
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Skills & Requirements
Must-have
Knowledge Reimagined product vision
customer insights into knowledge artefact development
AI and automation for knowledge streamlining
user-centred design thinking
agile methodologies
product governance and risk engagement
Nice-to-have
strategic advisor to stakeholders
continuous learning and capability building
content quality and accessibility focus
Key Requirements
Senior knowledge management or delivery role experience
Experience driving technology and AI-enabled change
Experience building and managing knowledge as an asset
Skilled in knowledge management systems and tools
Exceptional leadership and stakeholder engagement capabilities
Familiarity with UX principles and human-centred approaches