People & Communications (p&c) Services Agent

KONE International

Malaysia
**
End-to-end hr process management
Case management tool proficiency
English language fluency required
** KONE International is seeking a People & Communications (P&C) Services Agent to support HR service delivery for its Southeast Asia cluster. The role involves managing HR processes, ensuring compliance, and maintaining service quality across multiple countries in the region. **

Job Summary

  • This role provides HR service delivery support to the Southeast Asia cluster, managing end-to-end processes across six countries.
  • The position requires maintaining strict compliance with country-specific guidelines while ensuring consistent service quality and data accuracy.
  • KONE offers career progression opportunities within a global organization alongside comprehensive learning and development programs.

Matching Summary

Match Score: 75

** KONE International is seeking a People & Communications (P&C) Services Agent to support HR service delivery for its Southeast Asia cluster. The role involves managing HR processes, ensuring compliance, and maintaining service quality across multiple countries in the region. **

Skills & Requirements

Must-have

  • End-to-end HR process management
  • Case management tool proficiency
  • English language fluency required
  • Service Level Agreement adherence
  • HRIS system usage

Nice-to-have

  • Workday experience preferred
  • Shared service center background
  • Labor law knowledge asset
  • Positive customer service mindset
  • Process improvement participation

Key Requirements

  • Associate degree in HR or Business Administration
  • Fluency in English (read, write, communicate)
  • Previous HR administration experience beneficial
  • Proficiency in MS Office and HRIS tools

Work Rights

Not specified

Tailored Resume

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