Global Product Service Support Engineer, Core Histology - Onsite

Leica Biosystems

Deer Park, IL, United States
Base: $95,000.00-$120,000.00; bonus/equity: eligib...
Onsite
Core histology instruments and consumables
Tier 3 support for service teams
Serviceability in product development
Serve as a technical subject matter expert (SME) for Leica Biosystems’ Core Histology instruments and consumables, supporting global service teams

Job Summary

  • Serve as a technical subject matter expert (SME) for Leica Biosystems’ Core Histology instruments and consumables, supporting global service teams.
  • Provide service expertise as a swim lane contributor in product development and design change processes, ensuring serviceability and support readiness.
  • The annual salary range for this role is $95,000.00-$120,000.00.

Matching Summary

Serve as a technical subject matter expert (SME) for Leica Biosystems’ Core Histology instruments and consumables, supporting global service teams.

Salary

Base: $95,000.00-$120,000.00; Bonus/Equity: eligible for bonus/incentive pay; Benefits: comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k)

Skills & Requirements

Must-have

  • Core Histology instruments and consumables
  • Tier 3 support for service teams
  • Serviceability in product development
  • Develop service documentation and training
  • Analyze field performance data

Nice-to-have

  • Culture of belonging
  • Continuous improvement
  • Collaborative global community
  • Accelerate next-generation therapies

Key Requirements

  • Bachelor’s degree in Engineering, Mechatronics, or related technical field
  • 5+ years of experience in technical support, service engineering, or product training
  • Experience supporting or servicing core histology-based instruments
  • Excellent verbal and written communication skills
  • Experience developing service documentation and delivering technical training

Work Rights

Not specified

Tailored Resume

Cover Letter