The role focuses on optimizing operational processes for assigned HVAC accounts while serving as a key point of contact for new program implementations
Job Summary
The role focuses on optimizing operational processes for assigned HVAC accounts while serving as a key point of contact for new program implementations.
Candidates will collaborate with internal departments and clients to create standard operating procedures and present data during Quarterly Business Reviews.
AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for its team members.
Matching Summary
The role focuses on optimizing operational processes for assigned HVAC accounts while serving as a key point of contact for new program implementations.
Skills & Requirements
Must-have
Process optimization for HVAC accounts
Microsoft Office advanced experience
Client relationship management
Nice-to-have
SQL experience preferred
HVAC industry background
Warranty industry knowledge
Action-oriented problem-solving
Key Requirements
Advanced Microsoft Office skills (Outlook, Word, Excel, Visio, PowerPoint)
Experience in HVAC or warranty industry preferred
Ability to manage large escalations and complex issues