Customer Logistics Manager

Essity AB

Philadelphia, PA, US
Competitive annual salary; annual incentive bonus ...
5-7 years customer logistics experience
Fmcg/cpg industry background
3pl and broker management expertise
This role serves as the primary connector between Sales, Customer Service, Warehousing, and external partners to execute the Go To Market strategy

Job Summary

  • This role serves as the primary connector between Sales, Customer Service, Warehousing, and external partners to execute the Go To Market strategy.
  • The position requires balancing Service Level Performance and Distribution Cost Efficiency while managing penalties and chargebacks from customers.
  • Essity offers a competitive annual salary, annual incentive bonus, comprehensive health benefits, and a 401(k) with employer match.

Matching Summary

This role serves as the primary connector between Sales, Customer Service, Warehousing, and external partners to execute the Go To Market strategy.

Salary

Competitive annual salary; Annual incentive bonus included; Comprehensive benefits package including 401(k) match

Skills & Requirements

Must-have

  • 5-7 years Customer Logistics experience
  • FMCG/CPG industry background
  • 3PL and broker management expertise
  • E-commerce logistics and Amazon requirements
  • OTIF and chargeback analysis skills
  • Cross-functional collaboration abilities

Nice-to-have

  • Continuous improvement initiative leadership
  • Root cause analysis capabilities
  • Innovative logistics solution evaluation
  • Fast-paced environment adaptability
  • Strategic network design contribution

Key Requirements

  • 5-7 years of experience in Customer Logistics or Supply Chain
  • Experience within fast-moving consumer goods (FMCG/CPG) companies
  • Advanced analytical and reporting skills for operational data
  • Direct experience managing Amazon operational requirements
  • Proven ability to lead continuous improvement initiatives

Work Rights

Not specified

Tailored Resume

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