This role is critical to our dealership’s success, acting as the first point of contact for customers and generating sales and service appointments
Job Summary
This role is critical to our dealership’s success, acting as the first point of contact for customers and generating sales and service appointments.
Key responsibilities include responding to inquiries via phone, email, text, and internet leads, scheduling appointments, and following up with prospective customers.
The company offers competitive pay with bonus opportunities, along with industry-leading benefits such as medical, dental, vision plans, paid holidays, PTO, and a 401(k) retirement plan.
Matching Summary
This role is critical to our dealership’s success, acting as the first point of contact for customers and generating sales and service appointments.
Salary
Base: $20.00/hour; Bonus/Equity: bonus opportunities based on Individual Appointments Shown/Sold, Manufacturer Approvability; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Disability, Life Insurance, 401(k), ESPP, Vehicle Purchase Discounts, Wellness Programs
Skills & Requirements
Must-have
Respond to inbound inquiries
Schedule and confirm appointments
Maintain accurate customer records
Deliver exceptional customer service
Strong phone and communication skills
Nice-to-have
Thrive in a fast-paced environment
Positive attitude
Bilingual (Spanish) is a plus
Key Requirements
Previous BDC, call center, dealership, or customer service experience preferred
Comfortable working with CRM systems
Strong organizational skills and attention to detail
Ability to multitask
High School graduate or equivalent, 18 years or older