Interventional Radiology Scheduler

Mass. Eye And Ear

Boston, MA, USA
Base: $18.58 - $26.58phly; bonus/equity: not speci...
Hybrid
High school diploma or equivalent
Customer service work experience in contact/call center
Strong communication and interpersonal skills
The role involves coordinating patient registration and scheduling while ensuring timely, efficient, and high-quality service for patients and referring providers

Job Summary

  • The role involves coordinating patient registration and scheduling while ensuring timely, efficient, and high-quality service for patients and referring providers.
  • Employees must maintain strict confidentiality and privacy consistent with HIPAA guidelines while managing sensitive medical and financial information.
  • Mass General Brigham offers competitive base pay ranging from $18.58 to $26.58 per hour along with comprehensive benefits and career advancement opportunities.

Matching Summary

The role involves coordinating patient registration and scheduling while ensuring timely, efficient, and high-quality service for patients and referring providers.

Salary

Base: $18.58 - $26.58/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, and bonuses included

Skills & Requirements

Must-have

  • High School Diploma or Equivalent
  • Customer service work experience in contact/call center
  • Strong communication and interpersonal skills
  • Ability to handle high volume of calls
  • Detail-oriented data entry accuracy

Nice-to-have

  • Experience in a medical office or health care setting
  • Epic electronic health record system experience
  • Knowledge of referral triage processes
  • Understanding of insurance stipulations
  • Service recovery techniques for patients

Key Requirements

  • High School Diploma or Equivalent required
  • 0-1 year customer service experience in contact/call center
  • 0-1 year medical office experience preferred
  • Epic experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter