Kbs Team Leader - Senior (kone Business Services)

KONE Macedonia

Bratislava, Slovakia
From 2.700 eurpmnth; not specified; not specified
Hybrid
Lead and develop a team of 10 professionals
Drive daily operational performance and quality standards
Manage interface with key stakeholders
Lead, manage, and develop a team of 10 professionals responsible for providing critical administrative support to stakeholders in the spare order management process

Job Summary

  • Lead, manage, and develop a team of 10 professionals responsible for providing critical administrative support to stakeholders in the spare order management process.
  • Drive daily operational performance to ensure team efficiency, maintain high-quality standards, and deliver customer-focused service aligned with established KPIs and SLAs.
  • At KONE, we offer a competitive salary, attractive yearly performance bonus, opportunities to grow and develop, extra vacation days, a multisport card, team events, and a hybrid work model.

Matching Summary

Lead, manage, and develop a team of 10 professionals responsible for providing critical administrative support to stakeholders in the spare order management process.

Salary

From 2.700 EUR/month; Not specified; Not specified

Skills & Requirements

Must-have

  • Lead and develop a team of 10 professionals
  • Drive daily operational performance and quality standards
  • Manage interface with key stakeholders
  • Implement proactive workload balancing strategies
  • Apply LEAN UX principles to improve service workflows

Nice-to-have

  • Foster a culture of collaboration and high performance
  • Act as a role model in managing stress
  • Promote a mindset of continuous improvement
  • Thrive in a dynamic, multicultural environment

Key Requirements

  • At least five years of experience in leading teams
  • Good understanding of material and information flow
  • Experience from shared services or international corporate environment
  • Excellent communication and interpersonal skills
  • Strong organizational, analytical, problem-solving, and stakeholder management skills
  • Attention to detail and ability to prioritize multiple tasks
  • Demonstrated competence in managing stress and maintaining resilience
  • Ability to analyze data and leverage insights
  • Fluency in English is essential
  • Familiarity with SAP or similar enterprise systems is highly desirable
  • Experience in applying LEAN principles or LEAN UX is a plus

Work Rights

Not specified

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