Independently manage deliverables for all categories of external expert engagements, ensuring adherence to compliance requirements and the accurate, timely processing of payments
Job Summary
Independently manage deliverables for all categories of external expert engagements, ensuring adherence to compliance requirements and the accurate, timely processing of payments.
Lead centralised HCP Engagement Operations team, ensuring high-quality execution and consistent support across Clinical Development, Clinical Operations and Development Units.
Ensure all activities comply with Novartis specifications, policies, guidelines, and applicable country-specific requirements for external expert engagements.
Matching Summary
Independently manage deliverables for all categories of external expert engagements, ensuring adherence to compliance requirements and the accurate, timely processing of payments.
Skills & Requirements
Must-have
HCP Engagement Operations management
External expert engagement submission
Compliance and payment processing
Project management experience
Cross-functional team collaboration
Quality control and KPI reporting
Nice-to-have
Strategic thinking and organisational awareness
Pharmaceutical healthcare compliance knowledge
Process improvement initiatives
Risk and issue management
Negotiation and conflict management skills
Persuasive presentation style
Key Requirements
University degree in Life Sciences, Business Administration, Law, International Marketing, or Communication
Over 5 years relevant pharmaceutical industry experience
At least 2 years in medical affairs or drug development