Banquet/events Shift Lead, Tipped - Big Sur

Guest Services

Big Sur, CA, United States
Base: 18.00 usd hourly; bonus/equity: not specifie...
On-site
Event setup and maintenance
Lead banquet servers
Exceptional customer service
The Banquet/Events Shift Lead position at Guest Services in Big Sur, CA, is focused on overseeing event operations, ensuring guest satisfaction, and managing staff performance. The ideal candidate should possess strong customer service skills, organizational abilities, and leadership qualities

Job Summary

  • The Banquet/Events Shift Lead assists the Manager in all aspects of event operations and event management, including ensuring events are staffed, all decor and equipment is set up, and leading banquet/event servers throughout the event duration.
  • The role involves cultivating a team environment that provides exceptional customer service while ensuring all staff members perform at a consistently high level.
  • Key responsibilities include ensuring guest satisfaction, monitoring event setup and quality standards, and assisting with staff recruitment, training, and supervision.

Matching Summary

Match Score: 75

The Banquet/Events Shift Lead position at Guest Services in Big Sur, CA, is focused on overseeing event operations, ensuring guest satisfaction, and managing staff performance. The ideal candidate should possess strong customer service skills, organizational abilities, and leadership qualities.

Salary

Base: 18.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Event setup and maintenance
  • Lead banquet servers
  • Exceptional customer service
  • Staff training and development
  • Maintain safe facility environment

Nice-to-have

  • Cultivate team environment
  • Problem-solving abilities
  • Interact with diverse people

Key Requirements

  • High School Diploma or GED preferred
  • Bachelor’s or Business Degree preferred
  • Food Safety Certified a plus

Work Rights

Not specified

Tailored Resume

Cover Letter