Customer Service

COOLFORCE PTE. LTD.

Singapore, Singapore
Basic salary + sales commission; performance bonus...
Manage incoming customer calls
Prepare accurate quotations and contracts
Coordinate technician schedules using crm
You will manage incoming customer calls and inquiries while preparing quotations and contracts

Job Summary

  • You will manage incoming customer calls and inquiries while preparing quotations and contracts.
  • The role involves coordinating technician schedules and customer appointments using CRM systems to ensure timely service delivery.
  • Candidates must prioritize multiple tasks simultaneously to support smooth customer service operations.

Matching Summary

Match Score: 85

You will manage incoming customer calls and inquiries while preparing quotations and contracts.

Salary

Basic salary + Sales Commission; Performance Bonus included; Not specified

Skills & Requirements

Must-have

  • Manage incoming customer calls
  • Prepare accurate quotations and contracts
  • Coordinate technician schedules using CRM

Nice-to-have

  • Adapt communication style to customers
  • Prioritize tasks effectively
  • Strong phone communication skills

Key Requirements

  • At least 1 year of relevant customer service experience
  • Proficiency in Microsoft Office applications
  • Familiarity with CRM systems

Work Rights

Not specified

Tailored Resume

Cover Letter