Bachelor's degree in business administration or related field
Minimum 2 years customer service experience
English proficiency b2+ level (90%)
The role involves serving as the primary point of contact for international customers while managing accounts and ensuring high satisfaction levels
Job Summary
The role involves serving as the primary point of contact for international customers while managing accounts and ensuring high satisfaction levels.
Responsibilities include preparing quotations, processing orders, coordinating delivery schedules, and managing the Return Material Authorization process.
The company is a financially healthy leader in medical technology dedicated to delivering world-class devices through innovative material science and engineering.
Matching Summary
The role involves serving as the primary point of contact for international customers while managing accounts and ensuring high satisfaction levels.
Skills & Requirements
Must-have
Bachelor's degree in Business Administration or related field
Minimum 2 years customer service experience
English proficiency B2+ level (90%)
Strong computer skills including Excel and databases
Ability to work independently with minimal supervision
Nice-to-have
Experience in medical device or healthcare industry
Strong problem-solving and analytical skills
Excellent written and verbal communication abilities
Capability to prepare reports for managers and clients