Mortgage Customer Outreach Specialist I

M&T Bank

Getzville, NY, United States
Base: $18.68 - $31.14 hourly (usd); bonus/equity: ...
Effective communication skills
Customer service experience
Compliance with regulations
This position is responsible for collecting on delinquent mortgage loans by contacting borrowers in early stages of default

Job Summary

  • This position is responsible for collecting on delinquent mortgage loans by contacting borrowers in early stages of default.
  • The role involves assessing consumer’s ability to repay and arranging repayment plans as necessary.
  • M&T Bank is committed to fair and competitive pay for employees.

Matching Summary

This position is responsible for collecting on delinquent mortgage loans by contacting borrowers in early stages of default.

Salary

Base: $18.68 - $31.14 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Effective communication skills
  • Customer service experience
  • Compliance with regulations

Nice-to-have

  • Collections experience
  • Knowledge of M&T systems
  • Promotes belonging environment

Key Requirements

  • 2 years of relevant experience
  • Ability to communicate professionally
  • Proficiency with word processing and spreadsheets

Work Rights

Not specified

Tailored Resume

Cover Letter